Abbas Iku
map-marker Quincy, Washington

Superior Subscriptions also ripped me off

In November 2007, I bought a 4 year subscription to Weight Watchers magazine and waited and waited. I finally contacted both ebay and paypal and neither would help me because I had waited past the 90 day period. The auction said I needed to wait 12 weeks (90 days) before the magazine would arrive. When I contacted Superior Subscriptions, I was told that sometimes it takes up to 16 weeks, but I was assured the magazine was coming. I am still waiting and it has been almost a year. Why doesn't ebay and paypal extend their policy to six months? Barbara kennedy
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Anonymous
map-marker Los Angeles, California

Another person ripped off by Superior-Subscriptions.Com

I ordered a magazine subscription from Ebay and I never received it. No response from a number of emails. It was only $6. I guess i have to be more careful in the future. Here is the email I got from them. Hello. You are receiving this message/email from me since you're one > of the buyers from my store. > > Today, Ebay implemented their new policy regarding Pre-Sale items and > they consider Magazine Subscription as a violation to this policy. We > might not > be selling magazine subscriptions on Ebay but our store will be open > and > selling different item instead. We will keep it open so we can answer > any > order status and refund requests (if any). > > We will still continue selling magazine subscriptions, but not through > Ebay.Com, but one of their affiliates, prostores. Our prostores > website address is > Http://www.Superior-Subscriptions.Com. Not all items have been added > there > but we're working to have all items today. So please bear with us > while > we are making the transition. > > We will provide the same prices and policies. The new addition to > transitioning to a website is that you can pay using your credit card > directly and not > signing up a Paypal account. Of course you can still pay with > Paypal. You > have the option for combined payments as well. > > For more information on the eBay Presale policy, please visit: > > http://pages.ebay.com/help/policies/pre-sale.html > > As always, we are here to answer any questions you might have. Please > make sure to include your Ebay userID when sending us an email or > message. > > Sincerely, > > Superior Subscriptions >
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Loss:
$6
kmathrn M
map-marker Nashville, Tennessee

Ripped off by Superior Subscriptions

I bought 2 subscriptions off of Ebay from Superior Subsciptions. I paid immediately, I received emails with in a few days saying my order was submitted. Then Ebay quit having magazines subscriptions for sale on Ebay. I emailed Superior Subscriptions several time and was told don't worry, you'll still receive your subscription. I have waited long enough. My subscritions were not renewed. They have ignored all my emails and my request for my money back through Paypal. I am pissed! I work hard for my money and don't appreciate them taking it and ignoring me. I want either my subscription or my money now!!
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Loss:
$30
22 comments
Guest

ugh. same exact thing happened to me.

just read through these responses and in the same boat. i had thought they were legit as i ordered us weekly from them last yr and got it. put in an order for entertainment weekly in march and have gotten nothing. pay pal and ebay not a help.

someone has GOT to go after them!!!! never using ebay or pay pal again.

Guest

Looks like a whole bunch of ppl got ripped off. Mine was a 5 yr sub.

to Ladies Home Journal.

I blame ebay partially for this.

They were filling subscriptions until ebay pulled the plug. I think ebay should have made them issue refunds first.

Guest

I bought two subscriptions from them. One I have received , the other has yet to arrive.

I bought them off of ebay over 4 months. I filed a claim with Pay Pal.

Guest

I ordered a whopping SEVEN 3-year subscriptions to magazines from these *** bags! I too saw their wonderful feedback and was suckered in to their great low prices.

I wasted almost $90.00 and I am SO ANGRY!

I call almost everyday....e-mail them about once every two days...no dial tone, just a "full" mailbox. I really don't know what to do....I am about to drive down there and give them a piece of my mind.

Guest

I too ordered two subscriptions from them and never received them. It has been longer than the 90day window for ebay to do anything about it. I have filed a complaint thru paypal, but have yet to rec a response.

Guest

I ordered two subscriptions in March, I too got ripped off having never received my magazines. Everybody should file a complaint and I think it will help.

Guest

Ordered a magazine subscription from them in JANUARY. It's now June.

Same story as you guys, got the "ebay is disallowing sales of mags, don't worry!" email, and never heard a blip from them again. I'm complaining to PayPal, and I suggest all of you do too, so they can open up a claim with "superior" subscriptions.

Guest

Here is info about them for those who may want it:

Domain Name.......... superior-subscriptions.com

Creation Date........ 2007-06-05

Registration Date.... 2007-06-05

Expiry Date.......... 2009-06-05

Organisation Name.... PJ RAAGAS

Organisation Address. P O Box 99800

Organisation Address.

Organisation Address. EmeryVille

Organisation Address. 94662

Organisation Address. CA

Organisation Address. US

Guest

I was also ripped off. I bought two subscriptions in early March and it is now June 7, and the magazines have reported that my subscriptions were never received.

I tried to contact them via email about a month ago, as I was worried this would happen, but did not receive a reply. I tried to open a PayPal claim today for both subscriptions, but was told that the 45-day time period to receive reimbursement had passed.

I don't know how others can just take the money of good, hard-working people and not feel guilty. What is our society coming to?

Guest

I'd previously purchased from Superior Subscriptions, but they failed to come through on the last two I purchased. I've tried to recover my money from PayPal, but of course I'm beyond their 45-day window.

An agent did add, however:

"I am very sorry that you had so many problems with your seller and was

unable to file a claim within 45 days. Although we do not have the

ability to make an exception and reopen the case currently; PayPal does reserve the right to reopen any claim for investigation within 180 days if multiple complaints are received about a single seller. We will notify you if this is the case."

If we all write to PayPal and complain, maybe we'll get somewhere?

View more comments (21)
Pamela G Xbr
map-marker Florence, South Carolina

Took my money and no subscription!

I bought a subscription on Ebay from Superior Subscriptions. I waited the 9 to 12 weeks they said it would take for my subscription to start, but now it has been 15 weeks and nothing. They took my money, or should I say stole my money. I paid for this through Paypal. I filed a complaint with them but they wouldn't do anything. This *** me off. Ebay and Paypal should make them hold up their end of the deal or give me my money back. I am pissed at Ebay and Paypal also about. They need to check out their sellers better!
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Loss:
$49
4 comments
Guest

I placed an order thru Superior Subscription on December 24,2007 while they were still on e-bay. Had not received it so I contacted them and on 3/31/08 they said that I would still be receiving the subscription it was just lost at the clearing house.

Still no subscription and Superior is not responding to e-mails.

Guest

I also ordered on eBay in Feb. 2008 but to date have not found any viable contact info on Superior Subscription to try and get my money back.

Guest

same here. i filed a complaint with the Better Business Bereau (BBB)

Guest

Looks I'm having the same thing happen. Ordered a subscription, got an email saying I'd still get the subscription even though eBay is not allowing mag sales anymore, 3.5 months later no magazine yet... If you get any updates, let me know.

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Lindsay E Vyl
map-marker Godfrey, Illinois

Grrr!

I ordered and paid for about five subscriptions for myself and friends/family, and none of us have received the subscriptions I purchased. EBay and PayPal have been no help whatsoever as well. : ( I believe I paid with my debit/credit card so I guess calling and filing for a chargeback is my only other option. A few of these subscriptions were gifts, so it especially ticks me off that this happened! I've purchased subscriptions from EBay in the past and have always received what I paid for. It would be nice if the subscriptions showed up one of these days, but seeing as how it's been several months now, I don't think they are going to arrive. : /
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jaw
map-marker Omaha, Nebraska

Superior Subscriptions failed again

Superior Subscriptions took my $$ and order for subscription and never delivered. I had previously ordered and received a subscription form them, so I waited the time they suggested for this magazine order to be delivered and then it was too late for Ebay or Paypal to recover the $$. I think Ebay and Paypal should stand behind us when the Seller was obviously fraudulant to many, many, customers. Any suggestions on how to follow up on this fraud? Does anyone have an idea of what to do to recover our lost money?? or is it live and learn! Judy, Omaha, NE
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1 comment
Guest

They stole my money too.

smurfie
map-marker Huntington, New York

Don't trust superior subscriptions

I had bad luck with superior subscriptions, too. I ordered a subscription to National Geographic Adventure Magazine via eBay more than three months ago and the company never delivered. when you go to their web site they advise you to wait three months for your magazines to start arriving. by that time you no have recourse with either eBay or PayPal. What's more, the company is no longer an eBay member. Don't trust this company. It is a crooked operation. buy your magazine subscriptions through the normal channels to avoid being ripped off. Superior Subscriptions is less than inferior.
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Loss:
$9
Anonymous
map-marker Bridgetown, Saint Michael

Paid for Economist and US news. Never received, no email answers

Rip offs. I paid twice for US news and World Report and once for Economist for 3 years. I have never received a single copy of any of these magazines. Superior Subscription has replied to no emails. They apparantly cannot be reached. Their website is down and I don't expect will ever go back up, becuase they have taken our money and ran. I believe this is the main reason why ebay stopped with magazine subs. Does anybody have an address where they are that someone can send the authorities or pay them a visit ? Or have their names so that these can be posted and maybe they can be tracked.
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Anonymous
map-marker Delton, Michigan

Ebay is to blame

I lost a multi year subscription to Consumers Reports due to Ebay's "change" in policy. I even called Ebay to complain, and of course, they said there was nothing they could do. I think there is nothing they they WANTED to do. I even filed a claim with PayPal and it was immediately dismissed because magazines are "no longer allowed" and because it was beyond the 45 day window to file a complaint. However, I've ordered magazines before and it ALWAYS takes at least 6 weeks. Not only does it take at least 6 weeks...the seller tells you that up front. How can I file a claim before I am to receive the item? Ebay is totally at fault. Superior Subscriptions was filling the subscriptions until Ebay disallowed it. If they can't sell on Ebay any longer, why fill the subscriptions? Who cares if their rating goes to ***? The whole theory behind Ebay is to have a good rating by the feedback left by other customers. Since it didn't matter any more, they took the money and ran.
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2 comments
Guest

Superior subscrips is awesome! i bought off them on ebay and when ebay shoved them off, they sent me an email assuring me i would still receive my magazines. sure enough, it took a few months, but i got them!

Guest

I agree completely....I don't know if I will ever buy anything on eBay again! A lot of people lost money to this crook!

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fitnewenglandchick
map-marker Waterville, Maine

Unhappy Consumer Reports!

I have bought magazines though eBay from Superior Subscriptions. The only problem I have had was getting my Consumer Reports Magazine. I got my other magazines that I ordered just not this one. I had the same thing happen to me with the same magazine from a different company on eBay. I wish that Superior Subscriptions would refund the money of issues not receieved. Reply to emails and just do the right thing. I think it is wrong that emails are not replied too, I got the automated emails and that was all. I've tried calling but only get a full mailbox.
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Loss:
$27
Anonymous
map-marker Charlotte, North Carolina

Superior Subscriptions Has Failed to Deliver!

I am so mad. I ordered a magazine subscription to House Beautiful on ebay from Superior Subscriptions. They had good feedback so I used them and things worked great. However, then this last order went south. I have tried calling Superior Subscriptions (voicebox always full) and e-mailing them (no reply) to settle my subscription claim. I had bought plenty in the past and they were great. Then after e-bay shut them down my subscription has not started. I am so dissappointed. I was going to even use them on their website after ebay. I was glad to find this out before ordering more. If anyone knows of anything I can do I'd like to know.
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11 comments
Guest

same here ripped me off for 100 dollars.

Guest

Well I'm another sucker that fell for this company. I'm going to attempt to get my $10 back from them and see what they do. Wow, all that so called "protection" offered by Paypal really doesn't amount to anything

Guest

I have used them a few times in the past and NEVER had a problem. Then my wife's People magazine ran out and I ordered my renewal thru Superior. That's when EBAY changed their policy and it looks like I was not the only one to get screwed out of some cash.

Guest

Same here! PEOPLE MAGAZINE 2YR SUBSCRIPTION. They have my $47.45 USD, and neither Ebay not PayPal will do anything with the same sorry excuses :(

Guest

Add me to the list!~ $25.00 for 3 subscriptions, and nothing.. Phone mailbox is full.

I did receive a Yahoo auto response once a couple of months ago, giving the promise that it would arrive, and their phone number, and they'd 'gladly refund' if subs didn't arrive in time specified. No further responses..... Does anyone know their real name??

Paypal told me to file with www .ic3. gov

Guest

I, too have had the same experience. This was my first time ordering from them-('ALL YOU' subscription).

Because of such great Feedback on eBay I thought it would be a good/safe store. I've tried 3 different times to email them but like everyone else...no response. I would just like to know what's going on.

My order was only a little over $9.00, but that's not the point. I just cannot believe how people can be so cruel!

Guest

Didn't get my Bon Appetit subscription either! Amazing that ebay doesn't help at all.

Guest

Still waiting for my Golf Digest subscription. Orders in the past came through.

Oh well, I guess this is a lesson to be learned. Don't trust subscriptions on ebay.

Guest

i had the same experience. it was my first time to order from them, and since they indicated that the first issue wont be delivered until after 3 mos, i waited that long.

and now, it still hasnt arrived, and they have not answered any of my emails/inquiries. if anyone of you has found a way to contact them, pls let us know.

Guest

I am in the same boat -- I paid $23.00 for InStyle -- I waited and waited and wa s told it took time to process. I had great luck with them in the past.

I am soooo mad -- since shutting down the ebay store, no contact, no emails, phone message box full, paypal claim rejected because it is over the time limit. Would be nice if they were responsible and refunded our money. I can only imagine how much they have taken from people based on these comments.

I paid through my checking account, so I have no other recourse. I am pissed!

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Anonymous
map-marker Reston, Virginia

Superior Subscriptions Cheated Me!

I ordered a yr. subscription to Consumer Reports Magazine for Christmas. It never came. I called Superior Subscriptions and they said sorry, they would refund me per a check. I waited and waited. Never came. Tried to contact them again. Can't get them by phone or email. Paypal has done nothing to help.Did not even contact me to say they won't help. I saw on my PayPal website that the case was closed because of filing too late. Well you do have to wait 3-4 nonths for a subscription to start. So I am not the only one that has been duped. I just hate that these *** are getting away with this and noone can stop them.
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4 comments
Guest

Superior cheated me also. Had used them in the past w/o any problems.

But I ordered 3 magazine Xmas gift subscriptions and the parties never got the magazines. Paypal will do nothing. Said we ALL have to file complaints within 45 days. I then read their own email stating to wait 60-90 days for delivery.

I urge everyone to (a) contact the Better Business Bureau about the company as well as Paypal and (b) see if your own credit card company will not reimburse you. Some will. Meanwhile, I guess Superior is in the "islands" or Switzerland somewhere enjoying their millions. They knew that people were NOT going to get their Christmas gifts.

So much for the "Grinch". ....and conscience.

Guest

What bothers me most is that I have subscribed to dozens of magazines through them over the years and always been satisfied--even if a wrinkle appeared temporarily from time to time it was always straightened out in the end. And, then eBay decided to stop allowing the sale of subscriptions and these people just take the money and run?

WTF? They owe me $65+. It makes me sick. They still allegedly have a site they want to open and they sure could have by now--very successfully--if they'd fulfilled what they owed.

Instead, people are posting about them as rip-off artists all over the web. Just awful.

Guest

I just can't believe that they can get away with this and that eBay and PayPal won't help at all. How many people have they cheated??????

I know they got me for almost 40.00.

They had great feedback and then eBay stopped selling subscriptions and that gave them an out for stealing our money. I don't know if I will ever buy from eBay again!!!

Guest

These wonderful folks cheated me as well. I ordered a 2 year subscription to Consumer Reports and, regardless of an Ebay policy change, they stated my subscription was still valid and I would start receiving magazines shortly.

Soon thereafter they stopped replying to emails and didn't answer their phone( & their voice mailbox was full). What a slimey way to make a buck!!!!

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Anonymous
map-marker Fort Collins, Colorado

Well at least I am not alone!

Sucks, bought in January 08, sent numerous emails with no response and of course no magazine. Worst things is the subscription was a gift and now I look like a loser. I hope this company is no longer in business or if they are, we could put them out of business. I am so glad I found this forum. Okay this is weird, never posted here before, but it says I need a minimum of 100 words so now I am just typing nonsense to fulfill the requirements. Sorry, not sure what else I can do. 100 words...right about now.
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Sara Dcl
map-marker Toccoa, Georgia

Superior Subscriptions Rip Off

I bought a subscription from them off Ebay on December 24, 2007 and they have yet to fulfill my order. I emailed them to no avail. The funny thing is that I received an email from them on December 25th claiming that they had processed my order, but this order is not showing up in my magazine subscription account as of yet. I have paid for this and if they don't give me what I paid for, it is considered fraud and I will let as many people know about this as I can. I will also file many complaints online and let agencies know about it. Ebay does not seem to want to help with this and I find that appalling. It's like they support fraud.
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11 comments
Guest

They too ripped me off for a Guitar World subscription that i "won" at auction on eBay back in February 08 (Item number: 310021****25). It is now September and no magazines. I expect a refund.

Guest

I have tried for weeks to contact Superior Subscriptions by phone @ 619-315-**** all I get is there voice mail saying it's FULL, what kind of customer service is this???? :( :( :( :( :( :( :( :( :(

Guest

I've ordered 5 different subscriptions with them in the last 18 months, and, although it takes 8-12 weeks to receive your first issue (all stated in the fine print), I have never been ripped off. I was very disappointed to see them taken off eBay.

Guest

I paid Superior Subscriptions $49.95 on December 23rd for one year subscription to People Magazine. Now it is May, and the magazine has never arrived. People Magazine doesn't have an order under my name.

Dear Seller, if you are not committing fraud, why have you not responded to my repeated emails and dozens of calls asking for a refund?

Others who have also been victimized should file a complaint with FBI's CyberCrime division (ic3.gov) as well as with the California Attorney General's office (the seller is based in San Diego).

Guest

Supierior and all other magazine sellers have been booted from ebay due to the pre sale policy.

I had been selling on ebay also but never shorted a customer.

I am sorry you had this experience.

If you are interested in getting the lowest publisher price on magazines go to my website at :

www.magazineoverstock.com

We are secure and process orders quickly.

Guest

I too have a problem with them.

Signed up for 3 years consumer reports on Feb 1 and until today didn't received anything.

Called Consumer reports and they do not have any record of my subscription/ name.

I tried to call superior subscriptions goes directly to VM, no answer.

I believe they ripped all of us off.

We need to find out where they were operating from and contact the Attorney General of that state.

Guest

I too bought a subscription from them in Dec. Never received anything.

When I write Superior Subsriptions, they don't reply. I even sent a money refund request via Pay Pal. I just tried the number from above and of course the mailbox is FULL.

I just want my magazine. PLEASE DO THE RIGHT THING!!!!!!!!!!

Guest

Well does this ring a bell and it was sent on December 25th 2007. You did indeed say that you had processed my order. I know you have issued my refund, but I still want to make it clear that you said that the order had been processed:

260196****08

SELF MAGAZINE 3YR SUBSCRIPTION 36 ISSUES FREE SHIPPING

Hello. We just want to confirm that we received your payment for SELF MAGAZINE

3YR SUBSCRIPTION 36 ISSUES FREE SHIPPING and had processed your order. All

orders are processed as NEW subscriptions and use the name and address on

the Paypal receipt as the subscriber UNLESS you specify otherwise. If you

had provided special instructions regarding your order on the Paypal notes

field or sent us a message through Ebay's messaging system (such as renewal,

gift subscription, or change of address), then your order was processed as

you instructed.

Please be aware that processing of the subscription generally takes 6-12

weeks (3 months) from payment. So expected delivery of first issue will

be within 90 days, the same timeframe for RENEWAL orders.

Superior S

Sara,

I don't know your account info so there's really no way for me to answer your question about your order. Call us at 619-315-**** so we can assist you with your order.

Guest

So in other words when you emailed me and told me that you had processed my magazine order you lied about that? To me that is dishonest. I will be expecting a refund.

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Jessicca Rga
map-marker Mount Laurel, New Jersey

Superior Subscriptions Took my Money But Never Processed My Magazine Subscription

I paid for a year of People Magazine on December 23rd, 2007 at the cost of $49.95 to Superior Subscriptions when Mr. Raagas was a seller on Ebay. It is May now, and my magazine never came. I contacted People Magazine, and it says that Mr. Raagas has never submitted an order under my name. I've emailed his yahoo email address repeatedly and tried to call him repeatedly. Yet I've heard nothing from him. I've filed a compliant against him with ic3.gov (FBI's cyber crime unit). Other victims of his should also file similar complaints.
View full review
Loss:
$49
1 comment
Guest

I bought one for me and 5 gift subscriptions - 5 months have gone by - nada. I am not too popular with my friends/family "sure you bought us subscriptions". I am a sucker...

lscottb
map-marker Philadelphia, Pennsylvania

I am getting a refund from Superior Subscriptions

I contacted Superior Subscriptions at 619-315-**** and left a message. Didn't think I would ever hear back from them. About 3 hours later I get a call from the company and they explained that they could not refund my money through Paypal as ebay shut them down. He verified my mailing address and stated that a check in the full amount will be sent today from California. I should get it early next week. The person on the phone stated the new policy ebay is enforcing is killing all the magazine sellers. Apparently ebay wants all seller to have the product in the consumers hands no later than 30 days. This is impossible for magazine sellers. If you do what I have make sure you have your item number and ebay user name.
View full review
Loss:
$24
6 comments
Guest

I too got ripped off by Superior Subscriptions.There is nothing anyone can do to help. Paypal said they would only be able to refund my money if many more people file a claim in regards to this seller. So if you paid through paypal, please file a dispute, it might work to get your money back

Guest

They told me the same think, but no check showed up. Kiss your money goodbye

Guest

These guys are right. It must be from the thieves themselves, just trying to stall more time so they can steal more.

Guest

I bet Superior wrote that so people would think they have a chance and not file charges. No reply to e-mails and a full phone mailbox for weeks equals you were ripped off.

Guest

Anyone could come on here and make that claim. I am another sucker who lost +$20 to scam artists.

I tried sending an e-mail but it didn't go through. I bet they are smiling with all the cash in their pockets.

Guest

No you won't get it. He has ripped off tons of people, closed his website and kicked off eBay.

He is the ultimate rip-off loser. No he can't deliver in 30 days or 5 months as some people been waiting.

View more comments (5)

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